On the Mic with Mike: DBL Center's Ancillary Benefits Account Manager Annette Sperandio Traces DBL Center's Growth Trajectory

DBL Center’s Ancillary Benefits Account Manager Annette Sperandio Talks About Technology, Service, and the Surprising Poster in Michael Cohen’s Office

Ancillary Benefits Account Manager Annette Sperandio joined the team three years ago, at the beginning of its most recent growth phase. Coming to DBL Center from the prestigious Chernoff Diamond firm, Annette was looking for a company where she would be empowered to learn and grow in a pivotal role.

Annette’s feeling that DBL Center was about to “take off,” – combined with a certain propitious poster on the wall of Mike’s office during the initial interview — gave Annette the feeling she’d found her new home.

Mike Cohen: Remember when we interviewed? What did you say?

Annette Sperandio:There were many things that were said. [laughs] One thing I remember is sitting across from you, and seeing that Jaws movie poster, which I thought was a weird sign from my dad. My dad’s restaurant in Eastchester, NY, was called Jaws. And he had a huge following once that movie came out. It was a chops and seafood house. I was like, “What the heck are the odds of that poster being on the wall right now?”

Then I had this feeling that you were going to take off. I felt like that was a good fit for me because I was ready to take off with somebody.

Mike: That’s a good jump-off point. Where have we gone as a team since that day?
Annette: Three years ago in September I joined the DBL Center. We were in a small two-office suite. It was truly a mom-and-pop shop, and I was coming from a prestigious firm. I said, “This is going to be a great opportunity. There’s somebody here who is willing to grow.”

And we did just that. There was a trajectory set. I said tell me what I need to do, and we did just that. We grew a database – from a statutory database to now being a statutory and ancillary benefits database.

We took our knowledge together and we built upon something your dad was very passionate about, his manual ledger. We added our tech-savvy to that whole process: From the audit to the processes, to being able to create a portal, to our carrier portal.

Mike: Explain that for a moment, because you’re in the day-to-day…
Annette: We really started from the ground up. That’s because I saw a lot of influx coming in from Rich’s clients, and your clients, and even some of your dad’s clients coming by the phone, and I said, “We really have to streamline this.” It was too much in the weeds, too much getting stuck.

I knew these carriers had the capability to do online portals, and to make them user-friendly for our clients and brokers alike. Aside from that, we gave them these super-access powers that allowed them to do employee terms and adds and address updates.

We still get involved with retro terminations, but it’s good to be needed. We want to be needed, but we also want our brokers to be proactive on their own. So, we took that information and we started to train our broker community.

Mike: Don’t you feel like we’re in control for the first time? We formed the masses to get them to go in a specific direction, like the pied piper. They’re using the database and the dashboard. That function was missing before.
Annette: Yes. There was an opportunity for us, as a team, to show our customers we now have a service model. That service model was going to make the best use of these things that these carriers had been spending millions of dollars on, but so many people were not using.

Does that mean we don’t help out? No, of course not. We teach them. Then, when they need us for something, we know it’s a true and blue issue.

We have up to 150 brokers at this time using it, with two or more users on it. We get such good, positive feedback because they’re able to do things that they would originally have to [email us about]. Even if they were reaching out to the carriers themselves, that’s a 7- to 10-business day turnaround time.

Mike: And that simplicity shaves a little bit of time and fat off of everybody, internally. If we’re less stressed, the clients pick up on that, the broker’s community. They can feel it.
Annette: Yes. I think people really rely on us to get things done. If you think about the sales process, they come to you or come to me, and they say, “Here’s a census and this is what I’m looking for.”

That’s one process by itself. But then there’s implementation, which is where I take the reins. And then there’s servicing a case that’s been finalized. So, we have this tiered system in place, and they need to know the pecking order and they rely on us to get it done within a certain amount of time.

Mike: And everybody’s in their lane. And all of that – in just three years.
Annette: Yes. When I joined the team there was a start to a system. It was statutory based. And then I felt like the first six months of my being here, aside from learning the system, was changing over from our old system to the new system: adapting, changing, and tweaking it. We’ve done that for well over two years, to a point where now we’re able to give it to our broker community. We’re able to share that with people, so they can see what we’re bringing to the table. Because we’re not just a general agency.

Mike: It’s far beyond… that’s our competitive advantage.
Annette: Yes. There’s service, upon technology, upon being platinum status with our carriers.

We’re always looking to our brokers the best prices for ancillary benefits, and a lot of times, we do that by bundling DBL or TDB. We have relationships with six carriers for ancillary benefits, and nine carriers if we bundle statutory benefits. So, I look at all nine when I’m writing ancillary benefits. We’re always trying to get the best rates and provide the best service.


On the Mic with Mike: Selena Kutschera Talks About PFL, DBL and the Benefits of the Broker Dashboard

Working with the top insurance wholesaler in NY gives Selena a chance to make a difference for brokers

Selena Kutschera, DBL Center’s Director of DBL and TDB never actually applied to work at DBL Center. She joined the family when DBL Center acquired competitor Combined DBL, a competitive insurance wholesaler in NY, in 2014.

How she got the job at Combined DBL, straight out of college with no insurance industry experience, is quite a story.

“I found the job listing in the newspaper,” she tells DBL Center owner and president Michael Cohen. “I begged for an interview, but they had already closed out their interviews because they knew who they were going to hire.”

Kutschera didn’t stop pushing for the interview, however, and, ultimately, got the job. Through her hard work and perseverance, she’s become a leader in wholesale TDB and DBL sales.

It was this tenacity that impressed DBL Center founder David Cohen at the time of the acquisition. “That was the kind of personality my father was looking for,” Michael Cohen recalls. “I remember him saying, ‘I don’t know if we’ll get the deal, but Selena will join us.’ We did make the deal and here we are, five years later.”

Read on to learn how Selena Kutschera is helping DBL Center brokers manage the challenges of PFL and prepare for new opportunities in New Jersey.

Then watch the video to find out Selena’s (second) favorite word, what musician she’s not-so-secretly obsessed with, and what she’d be doing if she wasn’t serving the DBL and TDB insurance needs at one of the top insurance wholesalers in NY.

Michael Cohen: What’s the most exciting thing that we’ve done as a team, in your opinion, since the acquisition?
Selena: The program – the Broker Dashboard. Just coming together and building something, changing the game.

Michael: How has that been an upside for you?
Selena: We can track now. We can track the business. We can track what we’ve lost, what we’ve gained, the brokers, who’s writing, who’s not writing. It just makes it easier.

Michael: Can you describe the process we use when we get together and track retention and new business?
Selena: When we look at our book through the Broker Dashboard, we look at what we can keep out of what’s lost. Our cancellations. We know DBL’s a moving target. Your DBL’s come on, they come off, there are non-pays all the time. That’s the first thing we address, the non-pays. Can we get them reinstated? If we can, that puts business back into the books.

Any time coverage is replaced, we want to find out why it was replaced. Was it something we lost? Did the broker lose it? Did they replace it on us, and why did they replace it? We have to analyze what happened—and why—to get that business back.

Michael: What has the feedback been from the brokers since we implemented the dashboard?
Selena: They’re surprised about their non-pays and what’s cancelled and what’s not.

Michael: Everyone thought Paid Family Leave was going to be a home run, but in the beginning, it wasn’t. Why? And what have you been doing to help overcome those challenges?
Selena: It just added another layer of tracking. Who doesn’t want to pay their PFL [rider]? Who didn’t think they needed Paid Family Leave? They pay the DBL; they don’t pay the PFL. That’s really been the issue. Now, we’re getting the complaints that the insured made the payment, but they only paid a portion of it, or they shortchanged it. So now it’s a matter of them understanding how to pay the bills.

Mike: What do you feel is the biggest dilemma in the overall statutory environment? You’re in the trenches and you’re also involved in commissions. What’s an issue for us that’s outside of our control as a wholesale insurance broker in NY?
Selena: I guess what’s outside of our control is just the insureds making payments. That’s out of our control as an insurance wholesaler in NY. Is the $170 [weekly] benefit in New York State for disability low? Absolutely.

What I do find is some employers want to buy up and some employers don’t want to hear it. I agree with the buying up because the reality is the Paid Family Leave is for somebody else—to take care of a baby, child, or family member—and the disability is for yourself. And if you need to go out on disability, why do you need to go out at a $170, when the PFL benefit is $750 and change? It’s $752 [for 2019].

Mike: Are you excited about what’s happening in Jersey? Explain that.
Selena: Absolutely! Jersey just lifted its signature requirement—there’s no more signature requirement to move to a private carrier. So, it makes it easier for us to write this product, as 98% of it sits with the state right now. And the benefit is going up tremendously.

If you’re shopping for a new insurance wholesaler in NY or NJ or need help writing TDB or DBL, let Selena Kutschera and DBL Center help you. Reach out today.


On the Mic with Mike: Lori Rose Talks about Privatized TDB in New Jersey

New legislation broadens opportunities for brokers and DBL Center is ready

The State of New Jersey legislature recently voted to waive the signature requirements for companies to switch from a state plan to privatized TDB (Temporary Disability Benefits). Previously, brokers needed signatures from 50% + 1 of all employees within a company to switch.

DBL Center reported on the proposed legislation in October 2018, and the bill passed in February 2019. It goes into effect this month.

DBL Center is making sure our brokers are ready for the change, with our Assistant VP of Ancillary Benefits, Lori Rose leading the charge. For two years now, Lori has helped DBL Center expand its brand and presence over the bridges into New Jersey and provide the level of customized service our New York brokers have come to expect. Using TDB as a doorway to sell more ancillary benefits, including dental, life, and vision, Lori has helped brokers increase their book of business.

Now, as it becomes even easier to write privatized TDB, the opportunities for New Jersey brokers expand.
Lori is ready for the challenge – which involves broker education and lots of hustle. The word “can’t” is not in Lori’s vocabulary. She views the new legislation as an opportunity to help her customers – and all New Jersey brokers – earn more with privatized TDB.

Her desire to help others, her willingness to hustle, and her “team player” attitude is why DBL Center President Michael Cohen calls Lori “a hybrid between a ‘fantabulous’ account manager and a superior sales manager.”

Lori sat down with Mike to talk about privatized TDB and also share some fun facts about herself. Watch the video here.

You can learn even more about Lori in Part 1 of Mike’s interview here.

Mike: What are your goals going into January 1, 2020, due to the changes in New Jersey, where privatized TDB will no longer require employee signatures?
Lori: That’s a great question. That signature requirement has always held companies back, because it was difficult to make a change from a state plan to a private plan. With that going away starting in August 2019, all employers will get the experience from the state — it’s called the AC-174.1. Once they have that information, I’m going to be working with my brokers to help their customers privatize TDB.

A lot of it is training and education to teach brokers about selling New Jersey TDB. My goal is showing them how easy it is for them to work with their clients to see if it makes sense to go to a private plan, not only to save the employer some money, but to get better claims service.

Mike: Tell us about how easy it is for employers to switch to privatized TDB.
Lori: Once upon a time, we had an easy TDB program at [insurance carrier] CNA. We were able to guarantee savings to an employer based on the experience on the AC174.1. That has moved forward in the industry from CNA; Zurich took that program, and now other carriers have jumped onboard. That makes it easy for employers to see their savings with privatized TDB. Now, with no signature requirement, it will help brokers write even more business in 2020 for New Jersey TDB.

Mike: What is your favorite word?
Lori: Fantabulous. And it’s a made-up word.

Mike: What is your least favorite word?
Lori: The word can’t.

Mike: I had a feeling you were going to say that. I really did.
Lori: Because everything is do-able. I consider myself a professional problem solver, and I can get anything done. And when I get it done, it’s fantabulous.

Mike: What motivates you?
Lori: I like helping people. I like providing solutions. I find when I can bring value to the table, that motivates me to do a better job every day. Working as a team.

Mike: What turns you off?
Lori: Negativity. I have to be around that positive energy and surround myself with it, and bring that to others, as well.

Mike: What profession other than yours have you always wanted to do?
Lori: Once upon a time, I was a psychology major. I had always thought I’d go into child psychology. I find that even in this business, it’s all about relationships. It’s about talking to each other. It’s about understanding a person, knowing their needs, and really listening. Being a good listener.


On the Mic with Mike: Michael Cohen Chats with Eugene Puleo

Michael Cohen shares memories and laughs with DBL Center’s longest-running team member.

Eugene Puleo, DBL Center’s first employee, joined the company on April 1, 1983. He made a “splash” from day one when he promptly poured beer over his burger during lunch with founder David Cohen.

Even though Eugene started his tenure with the insurance wholesaler on April Fool’s Day, his dedication and hard work are no joke.

Eugene sat down recently to be the first DBL Center team member to go head-to-head, Actor’s Studio-style, with Michael Cohen. Their rapport is instantly evident on camera. Even if you missed our other DBL Center videos, this one is a must-see.

We’ve excerpted some of the best moments below. But you’ll have to watch the video to hear the burger-and-beer story and to find out why Mike calls Eugene, “the Jimmy Buffet of the insurance industry.”

Mike: When did you start with DBL Center?

Eugene: This past April 1, it’ll be 36 years. Time really flew.

Mike: What do you remember about Dave going off to Hawaii when he was expanding the business there?

Eugene: He wanted to go to another state that was statutory. California was all sold through the state. Rhode Island was all through the state. New Jersey we were dabbling in at the time. He said, “Hawaii, why not?”

Mike: I was just a kid at that time but having you in the office allowed him to make that move…

Eugene: It took him time for him to even let me do commissions. I remember your mom telling him, “Why’d you hire him? Why even have him if you’re not going to trust?”

I think over the years, your father trusted me. He was not a person to trust anybody, and I felt that he trusted me. I was there so he could do those other things, like going to Hawaii, knowing his business was in good hands.

Mike: So then fast forward: How did the industry change from the eighties to the nineties?

Eugene: The eighties just seemed like you could write anything. The Wild West. We were writing like nobody’s business.

Mike: Who was your biggest carrier back then?

Eugene: CNA was starting to phase out, and in the late eighties we began developing a relationship with Zurich. There were things going on with American Accident, then they went out. And Dave approached Zurich. They were right on Rte. 110 in Melville at the time, and Dave called John Beberich to talk. And Zurich became the number one writer.

Mike: Can you talk about how DBL Center has evolved in the past several years, especially since my dad passed away?
Eugene: It’s just [grown by] leaps and bounds. Now, the progression with you coming in, obviously, it was a good turn. You’d come in and give your father ideas. And he was a little stubborn in the beginning. You know. He was your dad. I remember you coming in and saying, “I’ve gotta pay these brokers 22 and a half [percent] because everybody else is paying 20.”

And the whole commissions thing… it was insane. We used to put commissions in manually by hand. Statements from Zurich could be this thick. [Gestures with hands.] It took time to keep track of the delinquents, log all the commissions, and everything was so antiquated. But you were there, giving your father ideas.

Now we can upload a statement a foot thick, and we can do it in a half hour. We couldn’t do it before. It’s been a total 180. Even moving into the new headquarters – I finally got a new office. And I’m still enjoying it after 36 years.


DBL Center History: Words of Wisdom from Founder David Cohen

DBL Center's Founder, David Cohen

As many of us get set to celebrate Father’s Day with cookouts, laughter, and gifts for Dad, the DBL Center family decided it would be appropriate to look back at The DBL Center’s history and, especially, reminisce about founder David Cohen.

At a recent broker appreciation event at Oheka Castle, a few guests suggested we share David’s endless font of wisdom in a blog post. They didn’t know we already had the idea in the works, but their suggestions moved the topic to the top of our list.

We went from “Hey, we should…” to “Let’s do this. Now.” You can watch the video here:

It seemed right to share this post in the week leading up to Father’s Day, as David was not just a role model for his son, DBL Center President and CEO Michael Cohen, but also to the many brokers he worked with over four decades.

These financial tips and valuable wisdom will make you think, make you laugh, and give you a new perspective on growing your book of business in the insurance industry.

“Dave was like the Don Rickles of the insurance business. He tried to make it fun and I’m trying to continue that legacy,” Michael Cohen said, before sharing the anecdotes and adages that he’s used to pick up where David left off in growing the DBL Center into a top insurance wholesaler in the tri-state area.

How did David Cohen get started in insurance?

A lot of people don’t know this, but my father wanted to be a dentist, which I think was probably what most Jewish parents at the time. Back in the ‘60s [they all] wanted their kids to be a dentist or a doctor.

He went the dentist route, and one day he got into a car accident on his way to Stony Brook dental school. The guy he hit was a life insurance salesman who said: “Hey, listen, it was clearly your fault. But I overheard you speaking to the cop and it sounds like you have half a brain because you’re going to Stony Brook’s dental program. I happen to be looking for an underwriter that has a salesman’s mouth, so why don’t you come work for me? I sell life insurance.”

It was that simple. And that life-changing.

After that he sold life insurance for a year until he met someone who introduced him to estate planning; a company called Alexander & Alexander that ended up becoming AON. They asked my father if he had thought about selling DBL, and that’s when he started to segue out of life insurance to get into statutory disability.

What was David Cohen’s best advice?

When he first knew that I would be starting [at DBL Center], his initial advice to me was: “If you think of it like a restaurant, you’re going to grab the mop and you’re going to start from the bottom before you get into the kitchen. There are different levels and you have to work your way up.”

I didn’t want people to think I was coming in like the prince of the kingdom. That was the first obstacle I had to get over: Proving myself to the organization. That was 15 years ago this July.

David Cohen was the king of words of wisdom. What were some of your favorite bits of business wisdom that he shared?

He always used to tell me, “Grow out like Los Angeles, not up like New York.” If you’re too top heavy and you’re in a very short and narrow city where everything is upwards and falls, you can lose a tremendous amount of revenue. Instead, you should focus on your nickels, dimes, and quarters and build your base and foundation that way.

He also shared many tips on finance. What were some of the best?

The rule of 72, which is something we have written about in the past, is about how your money doubles every ten years. We’re trying to tell people that the statutory benefit hasn’t gone up in 30 years. But inflation has, so why don’t you enrich your DBL to mitigate and bridge that gap between DBL and paid family leave? That’s what we’ve been trying to do.

It’s about more than just recruiting new customers, though. What did David Cohen mean when he said, “It’s not what you earn, it’s what you keep?”

It’s all about retention, which is exactly what we are tracking in our broker dashboard. Our brokers receive email notifications twice a month letting them know which policies are potentially going to be canceled for non-pay. It’s one thing to know where you’re growing, but do you really know what you’re keeping or retaining?

That brings us back to a phrase you use a lot: “Nickels, dimes, and quarters make dollars.” Can you explain that one?

It’s the small, steady accounts that build your foundations. That’s why David always said, “Grow out like L.A.” Take care of all your nickels, dimes and quarters, because they all make dollars; they all add up.

Too many people today don’t want that $15,000 dollar commission. They want the $100,000 commission. But my father taught me that all those $15,000 accounts add up to $100,000, and you should always treat a smaller account as if it’s worth a million dollars.

What did David mean when he said, “Stick to sewing?”

Work at what you’re good at. Do what you do best and don’t get outside of the box.

This is exactly why we do statutory disability in New York, New Jersey, Hawaii. My father opened up shop in Hawaii in 1986, and his biggest dilemma there was a cultural difference. He had to convince a Japanese guy to deal with a Jewish kid from Brooklyn in the ‘80s. It was a bit of an obstacle, but he overcame that.

We also do ancillary benefits. group life, long-term disability, dental and vision, that’s it. No major medical, no workers’ comp.

We stick to what we know best at DBL Center and we’ve been doing that since 1976.


DBL Center Celebrates New Digs in Melville, NY


The DBL Center held a summer celebration at Prime in Huntington on the Long Island Sound.

The team, led by Michael Cohen, has plenty to celebrate in 2018. We have a new office in Melville and we’re getting set for the launch of our Broker Dashboard this fall, followed by the introduction of our Net Revenue Tracker (NRT) software.

We’d like to take this chance to give you a peek into life at DBL Center.

You’ll get to know us a little bit better. And maybe understand exactly how – and why – white-glove service is a core part of our company mission and how important our brokers are to us.

Family-owned, Family-run… Family, Celebrated

The DBL Center has always been a family-owned company. And our employees are a lot like family, too.

With this in mind, picture your most boisterous family meal, and you could imagine our lunch at Prime.

There was lots of great food, many laughs, and great stories from great storytellers. (We have many in the DBL extended family). As the conversation meandered to family traditions, there were strong reminders of where we came from and some talk of where we are going.

Open Floor Plan Office Brings the DBL Center Family Even Closer, Provides All the Amenities

Our new office at 155 Pinelawn Road in Melville, a few miles south of our prior location and near prestigious Long Island companies like Newsday and Estee Lauder, gives The DBL Center more space and more amenities. With room to grow within our suite, the office boasts an open floor plan that allows our team to work more closely in alignment. We are all here to help each other.

On a summer Friday afternoon, the office spaces are filled with laughter. The atmosphere makes us more eager to work and happy to provide our brokers with the service they expect. Productivity, creativity, and idea-sharing are all enhanced as DBL Center prepares to enter its next stage of growth.

In the doorway of the office suite to greet visitors and employees is an original drawn portrait of founder David Cohen by local artist and family friend John D. Herz, who David often called, “the Michelangelo of the #2 pencil.” The image reminds us, daily, of why it’s so important to continue living up to our founder’s vision of white-glove service.

Of course, the new office space boasts all the expected amenities. New, ergonomic office chairs were specially chosen for our employees’ comfort and enhanced productivity. In addition to the large conference table in the common area, there is a conference space in president Michael Cohen’s office, where he records our popular webinar series that covers topics like Paid Family Leave, and a screen to show WebEx demos of our new NRT software to brokers.

What This Means for Our Brokers

As DBL Center continues to expand in every way, we have more resources to serve our brokers better, faster, and with the level of attention you expect and deserve. Our webinars and website are just a few examples of how we’ve evolved for the better in the past few years, and our new office is the next step in that evolution.

As our sales volume increases, it puts us in an even better position to negotiate with carriers to secure the best deals for our brokers.

Yet, DBL Center will never forget our roots and will never neglect the personalized service we have offered for more than 40 years. We may grow larger, with nicer offices and more personnel, but we won’t ever become a “big box” insurance wholesaler.

We maintain true to David Cohen’s vision of a “boutique” insurance agency dedicated to serving our brokers, even as we leverage today’s technology to do so in new and more effective ways.

Drop us a line and let us know how we can serve you today.

 

 


Paid Family Leave Makes DBL Insurance “Relevant Again”

Bold statement from DBL Center President Michael Cohen leads into how brokers can grow their book of business with PFL
 

 

P&C and health brokers know that enriched DBL in New York can be a tough sell.

As a mandatory benefit, DBL is a no-brainer, but let’s face it: The commissions aren’t making anyone rich. That’s why we promote enriched DBL, as well as ancillary benefits, including vision, dental, and even life insurance as a way for brokers to expand their book of business and make more money.

But with the introduction of the Paid Family Leave Act, DBL is finally relevant again. That is to say, it’s not only making headlines everywhere in New York, it’s also become profitable. “Health brokers, life brokers, P&C brokers, even estate planners and CPAs are using PFL as a tool to broaden their book of business. And, of course, here at The DBL Center, we love it,” says Michael Cohen, DBL Center President.

Questions about PFL?

If you’re reading this, you probably know that PFL coverage, which goes into effect in New York on January 1, 2018, will be written as a rider to existing DBL policies. And that employers were allowed to begin deducting premiums as of July 1, 2017. “A lot of brokers and employers face some confusion or hesitation about the payroll deductions,” says Michael Cohen. “I’m telling people not to get hung up on the deduction, but instead think about how you are marketing PFL to grow your book. As brokers, at the end of the day, it’s all about taking advantage of these opportunities to increase profits.”

The DBL Center is taking a multi-faceted, multi-tiered strategic plan to marketing PFL which, in turn, helps their brokers. “We’re relying on our relationships with top carriers, and differentiating ourselves with educational content, including webinars and thought leadership articles. We are building an even stronger social media presence on LinkedIn, and we are leveraging the relationships I have in the entertainment industry to organize seminars and talks with celebrity tie-ins,” says Michael Cohen. “In essence, we are working hard to make the industry fun again while sharing information and promoting a very profitable – and important – product.”

Still have more questions about PFL and how to use it to grow your book of business?

DBL Center President Michael Cohen recently recorded a video with ShelterPoint that tackles many of the toughest questions about PFL coverage in New York.

Make sure to watch to the end, because you won’t believe what Michael Cohen says about how PFL will change the DBL industry —for the better. Watch the video here, and use the information to drive PFL marketing campaigns within your own brokerage.


Turning a Passion into Insurance Profits

How a stand-up comedian-turned-insurance partner leveraged relationships in the entertainment industry to deliver more to his brokers.

When I first started in the insurance industry, it was the last place I had envisioned myself. With a background in film and entertainment, I was a member of The Friar’s Club and was making a living doing stand-up comedy. It was long hours, late nights, and required lots of energy. To be honest, there wasn’t much of a future in it for a family man who wanted to have any sort of life outside the comedy scene.

That’s when I started looking seriously at the industry I grew up around: disability insurance.

When I started working at The DBL Center, it wasn’t easy to form relationships with our brokers. I was young, inexperienced, and had a different way of looking at life. Since I was still moonlighting in stand-up comedy, I started inviting them to my local shows. “If you really want to get to know me,” I said, “come watch my show. If you like me, we can always talk about doing business.”

While I’m no longer doing stand-up comedy, I still use my passion and skill for storytelling to help in this highly competitive industry. I’ve been told by clients and colleagues that I’m a natural storyteller and it helps open doors. It’s been good for The DBL Center, and I believe it’s been good for our brokers, who enjoy the benefits of our full back-office staff to service all their accounts and can work directly with someone they know and trust, both inside and outside the office.Christmas-Party

Now, I’ve found a way to use my relationships in the comedy industry to help DBL Center brokers be even more successful.

Working Together with Steiner Sports to Bring Our Brokers More

I’m still connected to the comedy industry and after all these years, I’ve found another way to merge the two. Through a unique partnership with Steiner Sports, The DBL Center Ltd. can now line up comedians or sports stars for corporate parties and events, fundraisers, birthday parties, recruitment events and more.

Our insurance brokers can offer their clients more with this new offering. In addition to white-glove service for disability insurance and more, plus savings on ancillary benefits, The DBL Center Ltd. provides the means for our brokers to thank long-time customers, solidify relationships, and build your brand as a broker with vast connections across the business world.

If you need a unique event idea for your brokerage or for a client, if you want to host a holiday party that stands out, or create a compelling reason for people to attend a fundraiser you’ve organized, ask us.

The DBL Center Ltd. is not just about selling insurance—we’re about building relationships. And what better way to build a relationship than through laughter or sharing common interests?

Five-star, White-glove Service

We often compare The DBL Center to a five-star boutique hotel, with the best in concierge service to meet your every need. We’ve recently re-defined what service means in the insurance industry by providing the best in corporate event entertainment for you and your clients.

At DBL Center Ltd., we’re willing to do whatever it takes to help you grow your book of business. As President of DBL Center, I consider myself extremely fortunate to be able to use my talents and my passion to bring more to our clients.

Michael Cohen of The DBL Center and Jim Florentine
More than insurance: Michael Cohen and comedian Jim Florentine at a Friar’s Club gathering.

In what ways have you used your passion—for building relationships, for serving people, and for sales—to benefit your clients and partners?

We bet if you think about it, you’ll realize that your career, like mine, was built on a passion for connecting with people.

At DBL Center Ltd. we provide the service and back-office support staff you need so you can focus on those aspects of insurance sales that you really love, making it easier to write business for mandatory DBL, TDB, and TDI coverage in New York, New Jersey, and Hawaii, and increasing your profits through ancillary products.

Let us know how we can help you build your insurance business today.


Michael Cohen of The DBL Center Addresses HR Directors about Ancillary Benefits

Survey says: Employees want ancillary benefits.

The DBL Center in the News
HR directors, recruiters, small business owners, and CEOs, especially in the fields of healthcare and the tech sector, where top employees are in high demand, frequently seek ways to differentiate their company and attract the best talent.

Some companies resort to gimmicks, others to generous BYOD policies that leave their IT departments scrambling and their systems at a security risk, but nearly every top company wants to find easy, affordable ways to entice employees.

Additionally, companies struggle with maintaining a desirable corporate culture and high employee morale.

The smartest organizations often find the answers to the recruiting and retention dilemmas in competitive benefits packages.

With health insurance premiums on the rise, many employers are filling the gaps with ancillary coverage in the form of vision coverage, dental benefits, and Group Life / AD&D insurance for their employees. We see this in action everyday here at The DBL Center, as we write hundreds of policies each month ancillary benefits and enriched DBL coverage for insurance brokers, as well as our direct corporate customers.

That’s why when DBL Center partner Michael Cohen had the opportunity to share his thoughts with top recruiting and job finding site, CareerCo.com, he didn’t hesitate. In an informative piece designed to educate HR directors and CEOs on additional benefits they can offer to raise employee morale and improve recruiting and retention, Cohen touted the advantages of life insurance, vision, and dental coverage. You can read the full article, and learn about the five benefits that help companies attract top talent, here.

As The DBL Center grows, with our new website, a newsletter, weekly tips and insight on the state of the insurance industry, and new clients every day, we are in an even better position to help our customers. It’s all part of the white glove service we provide to brokers every day as a top insurance wholesaler.

From mentoring and guiding new brokers, managing an experienced brokers’ book of business so he can continue his own expansion, or reaching out directly to those who make the insurance purchasing decisions to help them with their choices, we are here to do so much more than sell insurance. We are here to share our knowledge and experience in order to help our customers earn more commission and help the industry to grow.

Look for more from us, on this page, through social media channels, and across the web,  as we share our views on enhanced disability coverage, ancillary group benefits, and how to make it all work for you, whether you’re a broker or a buyer.

Would you like to connect with us? Follow us on LinkedIn or reach out here with questions, comments, or topics you’d like to see us cover.