While many of our Long Island neighbors celebrated with fireworks and barbecues earlier this month to commemorate the birth of our nation, DBL Center had a small celebration of our own.
And it was all thanks to our loyal brokers and network of carriers.
On July 3, 2018, the DBL Center was excited to write an insurance policy that put us over the mark for 1 million lives insured.
This prompted our copywriter to respond to the announcement, of course, with an Austin Powers gif. (Given president Michael Cohen’s affiliation with the Friar’s Club, having a sense of humor is virtually a requirement for working with The DBL Center.)
It was especially exciting that such a landmark accomplishment occurred on a landmark U.S. holiday, and it shows us that the future for the DBL market is strong.
But, we could not have done it without our brokers. And for that, we thank you all!
We love that our brokers recognize the advantages of working with us.
When you write short-term disability and ancillary benefits with DBL Center, you are not just getting an insurance wholesaler. You’re getting a partner with all the tools to help you convert your health and P&C customers into short-term disability clients and also earn extra commission with the sale of ancillary benefits.
Brokers know insurance is a high-touch business. The more ways you can reach out to your customers and prospects with the information they need—before they even know they need it, in some cases — the better it is for your reputation as an insurance broker.
The DBL Center has always made it our business to keep our brokers informed of price changes, changes to short-term disability benefits law, and the overall state of the insurance market.
In recent years, we’ve ramped up these efforts with multiple touchpoints for reaching our loyal brokers.
This year, we introduced a webinar series discussing New York State PFL regulations, and we also launched our PFL resource center on our website.
In addition, we reach out with bi-weekly mailings, regular calls, and through our LinkedIn page.
In the fourth quarter, we will be expanding our Facebook presence, too. (You can stay ahead of the curve and “like” and “follow” our page now for the latest insurance industry news.)
We also hold Lunch & Learn events for those who prefer face-to-face interaction and education rather than virtual connections.
“DBL Center is very aggressive with customer education, and that’s important when we’re selling ancillary lines,” says Richard Ambrose, senior vice president-practice leader, employee benefits, for Meeker Sharkey & Hurley, a New Jersey-based insurance broker and long-time customer of The DBL Center. “Michael Cohen and his team are very tapped into what’s happening in the industry, whether we are talking about Paid Family Leave in New York, TDB, or ancillary benefits,”
Gregory D. Singleton, principal at Connecticut broker ComTon, adds, “I thought we had a great knowledge of DBL coverage, and the DBL Center’s knowledge is as good—if not better—than ours. The DBL Center team is very good about explaining the capabilities of one insurance carrier over another, and of helping us market the benefits of various carriers to our clientele.”
Read more from our growing family of insurance brokers here.
With the introduction of our NRT Net Revenue Tracker app in the fall, as well as the incentives and opportunities we offer to brokers today, The DBL Center is not your typical insurance wholesaler.
Whether you would like to reward your top performers with exclusive sporting event tickets, give your agents a chance to learn about changes happening in the short-term disability market, or simply deliver the best service to your customers, The DBL Center is here — and has been for more than 40 years and 1 million lives insured.
What would you like to see from DBL Center in the way of education and outreach?
Drop us a line and let us know. Our marketing and sales teams are always hard at work finding better ways to serve our customers.
by Michael Cohen
Earlier this year, The DBL Center announced the upcoming launch of a mobile app and dedicated website that provides our brokers access to a DBL Center app dashboard to manage all your accounts easily online, from anywhere with Internet access.
By the beginning of Fall 2017, DBL Center brokers can look forward to seeing the app rolled out and fully functional. “We’re on the time frame we expected for the successful launch of this app by the end of the third quarter, beginning of the fourth,” says DBL Center President Michael Cohen. “I couldn’t be prouder of our team for meeting our very ambitious interim deadlines. As we round the turn to completion, I’m excited to see the app change the way our brokers conduct their daily business in faster, more convenient ways.”
Cohen wants to clarify the functionality of the DBL Center app and desktop site, based on feedback he’s heard from those who have viewed the beta version. “This is not a portal,” he says. “This is a dashboard that provides our brokers with everything they need from an account management basis to compare premiums and bind policies easily from anywhere they happen to be.”
Of course, The DBL Center employees are still available to answer questions and provide the same level of white-glove service we always have. But the app gives brokers a more convenient way to conduct business, whether they are at home, in their office, or on the road.
When you log in to the DBL Center app or desktop site, you will see your personalized insurance dashboard. Depending on the choices you select, you’ll be taken to the carrier’s site to get a quote or bind a policy.
For brokers who work with multiple carriers, the app makes it easy to access all their accounts from one central location. “It’s similar to the way someone would use their Universal Remote to control their TV, Blu-ray, and Netflix, all from one device,” says Cohen, relying on an equally high-tech analogy to pinpoint the convenience and ease-of-use the app will provide to brokers.
Additionally, brokers can view other choices from the dashboard—options they may not have previously considered for their clients. “Property and casualty brokers who normally write disability will now have the opportunity to view ancillary benefits or Paid Family Leave policies directly from the app’s central dashboard. It’s all integrated, which makes it easier to manage existing policies and look at ways to expand your book of business.”
In addition, brokers can consider different carriers and see the vast range of choices in A+ rated carriers The DBL Center offers its customers.
When DBL Center brokers sign online to bind a policy with fewer than 50 lives, they will be prompted to establish a login and password for the DBL Center Dashboard and mobile app. “We want to make sure every one of our brokers has the opportunity to hear about our new dashboard and mobile app and to sign up as soon as they are ready,” says Cohen.
The DBL Center will also host live webinars and provide instructional material to guide brokers’ through the use of the app, which is already incredibly intuitive and designed to address the brokers’ needs with an easy-to-navigate interface.
Finally, The DBL Center app will allow brokers to sign up for direct deposit, to have commission deposited electronically into their bank accounts, eliminating the hassle and stress of waiting for paper checks. While direct deposit has been common in many industries for years, few brokers have had the chance to appreciate the convenience and peace-of-mind they will enjoy receiving commissions through direct pay methods.
“We are taking what my father, David Cohen, created 40 years ago and we are using the latest technology to bring The DBL Center into the future, ahead of our competitors, and on the cutting edge for insurance sales,” says Cohen. “We can’t wait to hear the feedback from our brokers when they log in for the first time and discover how their back office processes are streamlined thanks to the app.”
The DBL Center… More than Just Disability Coverage…
Discover the benefits of our white-glove service …
by Dawn Allcot
Insurance brokers can receive better service working through the right insurance wholesaler.
Being an insurance broker isn’t easy, especially in these challenging times. Will Obamacare stay or will it go? How will that affect health insurance brokers, as well as those who provide ancillary benefits? The industry could be facing another major shake-up–but even that’s not guaranteed.
One way to prepare yourself for success in uncertain times is to build a reliable team. That team should include an insurance wholesaler who provides the white-glove, white-label service you and your customers deserve. Here are five ways The DBL Center sets itself apart as a wholesale insurance broker providing disability insurance, ancillary benefits, and more.
1. Enjoy a single point-of-contact for most benefits.
From disability insurance, which is mandated in New Jersey, New York, and Hawaii, to up-sell benefits, which can help brokers increase their earnings, The DBL Center provides what today’s brokers need to service small to mid-size businesses and larger firms.
Your customers come to you for disability coverage. You can help them increase their employee benefits packages with enriched DBL in
New York, and ancillary benefits such as vision, dental, and Group Life/AD&D coverage.
2. Bind quotes quickly and easily online.
You can compare rates and bind DBL coverage for businesses with under 50 lives in just a few clicks online. Our AA+ rated carriers also permit customers to easily begin and track claims online.
At DBL Center, our technology sets us apart and makes it easier for you, as the broker, to do your job and provide your customers with a higher level of service.
3. Book entertainment to thank special clients or give your employees a nice bonus.
Whether it’s the holiday season, start of summer, or any other occasion, it’s nice to take a break. Through our partnerships with The Friar’s Club and Steiner Sports Marketing, we can book comedic and sports guests for any occasion. Thank a special customer by adding entertainment to their corporate outing, or host an event yourself to thank all your top-tier customers. When we say we are more than just disability insurance, we really mean it. We are here to serve our brokers.
4. We can provide investment options for your customers.
From Roth IRA’s to 401Ks, we have an investment advisor on staff that can help you provide the best options to your employees. You can also add a revenue stream to your brokerage by offering retirement benefits to the HR directors you already work with. Best of all, there’s no added work on your part—just added commission. Connect our investment expert to your customers, and we’ll steer them down the right path for retirement savings.
5. Use our app to manage your book of business from anywhere.
The DBL Center already provides the capability of managing your book of business online, with our account representatives at your service when you need a more personal touch or have questions.
Now in development, our new mobile app for Android and iOS will permit you to manage your book of business from anywhere. Don’t wait until you’re back in the office to process that new account; do it immediately so your customers can have their Certificate of Insurance sooner. Take care of business on the road, at home, or from the coffee house. Wherever you happen to be, our mobile app makes it easy to check in and manage your insurance sales.
White Glove Service, High Tech Capabilities
DBL Center blends the best of old-fashioned concierge service with the latest technology to enable our brokers to do more in less time and focus on increasing their commissions.
We may not be sure what direction the industry will take in the next two to four years, but The DBL Center will be by your side, providing the tools you need to thrive as an insurance broker.
Are you a new insurance broker? Have you been licensed as a broker for some time, but have recently fled health insurance sales due to dwindling commissions and all the red tape forced by Obamacare?
Whether you’re new to the industry or simply new to Property & Casualty insurance sales for businesses, it might make sense to purchase policies through an insurance wholesaler. In today’s highly competitive industry, when top insurance agents are leaving the field—due to retirement, career burn out, or to change careers—a new broker with the right guidance and relationships can experience unprecedented success.
Let’s look at some reasons to choose an insurance wholesaler as you begin to grow your book of business in this industry.
1. An insurance wholesaler is willing to provide guidance and mentorship.
The BizzGrizz blog recently featured the top three reasons why young insurance agents fail. Number one on the list? “Lack of quality training/education.”
Organizations and schools exist that provide training to young agents. Quality publications like LifeHealthPro offer hundreds of articles and resources to guide those new to the industry, as well as veterans looking for new ideas and support.
But a new agent can also find the necessary mentorship through an insurance wholesaler. Not only does the DBL Center Ltd. provide training upon request, we are always ready and willing to guide new brokers to success. After all, when our brokers produce, we grow, too. Your success is our success.
2. The first few years as an agent can be challenging and your insurance wholesaler is here to help.
Many brokers enter the industry seeking fast and furious financial success. When it doesn’t come, they might get burnt out and seek a new career. From guiding new brokers through the obvious up-sells of ancillary benefits, Group Life / AD&D and even 401K programs, to connecting you with the lowest premiums and most robust policies for your customers by bundling insurance products, a savvy insurance wholesaler can help new P&C, as well as new Life and Health brokers, achieve success early in their career and continue to grow.
The DBL Center Ltd. is celebrating its 40th anniversary this year, and has decades of experience in the insurance industry. We can—and will—show you how to build relationships, and when you sell your products through us, we provide your customers with the best white-label service, so they will associate that white glove service with your name and your agency.
3. Insurance wholesalers provide the technology-based service you expect.
As insurance brokers leave the industry faster than they come in, insurance wholesalers, carriers, and brokerages, alike, face unique recruiting challenges. Millennials and members of Gen Z preparing to enter the work force are hard-working, tech-savvy, and demanding when it comes to having workplace flexibility and the technology tools to do their jobs wherever they might be.
With the ability to bind DBL coverage in New York for under 50 lives quickly and easily, online, as well as online access to a number of our carriers, The DBL Center offers the technology young insurance brokers expect, which may not always be available through other channels.
Let The DBL Center Help You Take Advantage of Opportunities in P&C Insurance
Twenty-five percent of P&C brokers expect to retire by 2018, according to a study by McKinsey and Co. This leaves an enormous gap to be filled by bright, young talent.
If you’re a new broker, stick with it. Opportunities abound. The DBL Center Ltd. can help guide you toward success.
Do you spend the time to shop each carrier for every client, in order to secure the lowest premiums and best coverage plans for your customers? Or maybe you work with a select group of high-rated carriers and rely on those insurance providers for the bulk of your business in order to streamline your operations and processes. Have you considered the benefits of working with an insurance wholesaler to gain better access to carriers and provide a higher level of service to your customers? In short, an insurance wholesaler can save you time and help you earn more money.
If you’re a P&C broker, working with an insurance wholesaler can help you expand your book of business and increase your commissions while spending less time on every sale. Let’s look at some of the benefits of partnering with an insurance wholesaler to write new business and service and expand existing accounts.
1. An insurance wholesaler provides greater access to a broader choice of carriers.
Now in its 40th year in business, the DBL Center Ltd. works with the top-rated, well-known, highly respected carriers of mandatory disability coverage, group life / AD&D coverage, and ancillary benefits. Each of our carriers has a minimum A- rating (some with A++ ratings) from Standard & Poors, and provides us with the most competitive rates based on our contracts and block of premium that we manage through them, which we in turn offer the brokerage community.
2. Insurance wholesalers have a better, broad knowledge base of the market.
Our account representatives are experts in consultative selling, with a deep understanding of the Statutory and Employee Benefits space, in order to provide your customers and their employees with the best benefits packages and most affordable premiums. We spend time and money on employee training and education, so our account representatives are always up-to-date on the latest trends and industry technology, making it easier for brokers to provide a higher level of service to their customers.
3. An insurance wholesaler does all the legwork—the hard work—so you, as a broker, can focus on attracting new customers and expanding your book of business quickly and easily.
Imagine having a partner you can trust to provide your customers with the best policies and lowest premiums available on everything from state-mandated disability coverage to ancillary benefits such as Life, Long & Short Term Disability, vision and dental coverage. That’s what the DBL Center Ltd. provides. We write every policy through our white-glove, white-label service, so it’s your name and agency number that appears on every form.
We provide the highest level of round-the-clock service to the insured, so you don’t have to spend time on servicing accounts. Send us the necessary information to provide you with a fair quote for your customer, we will bind and write the policy, and you cash the commission check. It really is that easy.
4. We recognize additional opportunities for increased revenue for our brokers.
As the Affordable Care Act reduced health benefits for a number of companies and employees nationwide, Life and Health brokers are in a unique opportunity to bridge that gap with voluntary ancillary benefit policies for workers. P&C brokers are sitting on additional revenue streams, simply by offering these niche products to their commercial clients with the help of an insurance wholesaler to guide them through the process.
The DBL Center Ltd. has been in the business of ancillary benefits, as an offshoot of our disability insurance products, for decades. We are happy to help P&C brokers increase their commissions through the sale of voluntary or employer paid ancillary benefits.
5. We offer training and value-added services to our brokers.
The DBL Center is here to help our brokers every step of the way, because your success is our success. To that end, we provide training resources, mentoring, and information on industry trends, including the articles we post here on this blog every week.
We also provide value-added services, from lining up entertainment for your holiday party to acting as a concierge service if you want to show a top client a once-in-a-lifetime night on the town. Now, thanks to a partnership with Steiner Sports, the number one source for sports memorabilia, with exclusive contracts with many top professional athletes, the DBL Center Ltd. can book celebrity appearances, comedy acts, and other entertainment for corporate events and outings.
Interested in increasing your commission and enhancing the service you provide to customers? Contact The DBL Center today.