Broker Spotlight: Meeker Sharkey & Hurley Writes More TDB with DBL Center

New Jersey insurance company delivers better service for statutory and ancillary customers

Although Meeker Sharkey & Hurley has been in the insurance business since 1864, the full-service broker is one of the newest in The DBL Center family. The company is already realizing the advantages of buying state-mandated TDB through DBL Center’s vast network of private carriers.

“The DBL Center knows the statutory market. That’s their specific field,” says Richard Ambrose, Meeker Sharkey & Hurley Senior Vice President-Practice Leader, Employee Benefits. “While we could go to the carriers ourselves, The DBL Center is more tuned in to the TDB market. They can be more aggressive in the pricing because they have such a large block of business with the statutory companies, and that helps us.”

Private TDB Coverage: Sales Based on Service

Since New Jersey’s TDB coverage pays a living wage to employees on short-term disability or maternity leave, there is less reason to enrich policies the way New York brokers do for businesses in their state. New Jersey pays a maximum of $637 per week for employees, with affordable premiums. “In New Jersey, more than 85 percent of the employers write TDB through the New Jersey State Insurance Fund (NJSIF),” says Ambrose.

Yet, he views this as an opportunity rather than a challenge. “Most employers don’t know they can switch, and the state, by design, makes it difficult to switch,” he explains.

Employers must get signatures from 50 percent of their NJ employees explaining the change before they can switch, and they can only make the jump from the state on the first day of any quarter. But once employers do make the jump, they enjoy better service, faster payouts, and more flexibility.

The DBL Center simplifies the process and helps Meeker Sharkey customers switch to a private carrier by shopping around for the best rates, sometimes getting those rates locked in for two to three years, and then helping with the paperwork to switch from NJSIF.

“With a private carrier, our customers get a dedicated account manager, as well as people from my firm who can help them, people from the DBL Center who can help them, and service by phone even after 4 o’clock in the afternoon—which you won’t find with the state,” says Ambrose.

In addition, claimants can receive their first check in less than one week, with flexible pay periods so they can maintain the budget and lifestyle they had prior to filing for disability coverage. “I’ve heard of people not getting their first check from the state until after they’ve gone back to work,” says Ambrose. “We tell our clients that if we can get them the same rate as the state, they should make the jump because they will appreciate the better service. And The DBL Center helps make it easier to find an equal or lower rate.”

Adding Ancillary Benefits to Save Even More

In addition to writing Temporary Disability Benefits for New Jersey customers through The DBL Center’s large network of carriers, Meeker Sharkey also focuses heavily on ancillary benefits, including vision, dental, life, and long-term disability. Often, The DBL Center can find the best rates by bundling these important ancillary benefits with a statutory TDB policy.

Communicating the Advantages of Ancillary Benefits

Ambrose reveals a great deal of Meeker Sharkey & Hurley’s revenue comes from employee health and ancillary benefits for businesses with over 50 lives. “We have a hospital client with 2,000 lives, but the majority of our revenue are clients with 50 covered employees up to about 400. We have quite a few financial institutions, manufacturing firms, and not-for-profits.”

Ambrose notes employers in these fields are always looking to entice employees and benefits packages are an important part of those recruiting tactics. “DBL Center is very aggressive with customer education, and that’s important when we’re selling ancillary lines. Michael Cohen and his team are very tapped into what’s happening in the industry, whether we are talking about Paid Family Leave in New York, TDB, or ancillary benefits,” says Ambrose.

“They are also very proactive with follow ups, and responsive to our needs,” he says. “I’d been talking to Mike for at least a year before we signed on with The DBL Center and my only regret is that I didn’t do it sooner.”


How You (and Your Customers) Can Benefit from a Company Census

Some carriers may require a company census in the future for DBL coverage. Here’s why it’s worth your customers’ time to complete one now.

If you are a broker who sells ancillary benefits such as life, dental, and vision coverage, you are already familiar with the paperwork required to complete a company census. Your customers have to submit a company census showing the number of employees, their ages, genders, and salaries.

Now, with the introduction of Paid Family Leave, some insurance carriers may require a company census for their DBL insurance, too.

Even if it isn’t required by your carrier, having an accurate and up-to-date census can benefit brokers and their customers, alike, resulting in money savings for customers and increased opportunities for brokers to cross-sell ancillary benefits with DBL coverage. Read on to find out how.

Benefits of a Company Census

With a census in hand, business owners will receive more accurate insurance rates that are based on the exact head count of covered employees. They won’t overpay for their insurance coverage, which can enable the company to better manage cash flow without tying up funds needlessly.

And if you have to break the bad news that their insurance premiums will go up slightly, at least your commission will rise proportionately. They will now be paying for the actual coverage they are receiving, which is difficult for any business person to argue.

How to Use The Company Census As the Doorway to Ancillary Coverage

With a company census for each one of your customers in hand, it is easy to request a quote for ancillary coverage through the DBL Center. In order to accurately quote ancillary coverage, you need the census. Now that your customers have that information, you can show them how affordable it can be to sweeten their employee benefits package with group life, vision, or dental coverage.

If you’ve already shown your customers you can save them money on their DBL and PFL, now you can show them how to take that extra money and invest it into ancillary policies that will make all their employees happy, build loyalty, and help attract top talent.

Making Time to Complete the Census

For small business owners, completing a census shouldn’t take much time at all. They can delegate the task to an office manager or set aside a few hours to gather the information from their employees. It could even be as fast as sending out a company-wide email.
For larger corporations with more than 50 lives, and even up to thousands of employees, gathering census data will, admittedly, take more time. But the cost savings could really add up for larger companies.

Once the census data is in place, it doesn’t take long to update it, annually, with new employees and to remove employees who no longer work for the company.

“It makes sense to calculate accurate insurance premiums based on the actual number of lives in a company and can result in cost savings for customers,” says DBL Center’s Selena Kutschera. “It also makes it easier for brokers to get an accurate quote in order to enrich their customers’ benefits packages with ancillary benefits.”

How To Get Started

Pinpoint a few customers, especially corporations over 50 lives, who would benefit the most from a census and be most amenable to ancillary benefits if it was fast and easy to get a price quote. If carriers begin requiring a census for DBL coverage with a PFL rider, these customers will have the information in hand.

“Filling out census forms for more accurate insurance billing is new and unfamiliar to many brokers,” says Kutschera. “But the DBL Center is here to help our brokers and their customers complete a company census. It’s also important to remember that this a one-time-only process that will allow the carrier to better serve brokers and their customers.”


Broker Spotlight: Total Management Corporation Focuses on Exemplary Service

New York insurance agency, Total Management, doesn’t sell a business policy without disability coverage

Total Management Corporation, an independent insurance agency with offices on Long Island and Manhattan, has built a successful business for more than 40 years by focusing on two things: stellar service and customer education. TMC wants to be the first to tell their customers about new benefits and opportunities.

Likewise, TMC recognizes the advantages of selling DBL insurance to every business customer. Many small business owners are unaware of this mandatory benefit. TMC serves their customers’ best interests by educating them about DBL coverage. For the broker, DBL provides residual commissions every year, and represents opportunities to grow their book of business through consultative selling.

“DBL business never goes away,” says Total Management Corporation’s Phil Bilello. “The client gets a bill once a year, pays it, and doesn’t think twice. We insist all our business clients carry disability insurance. We won’t write an account without it.”

Rather than ignoring the mandatory coverage, TMC puts disability insurance side-by-side with other group benefits packages, providing a page on their website where small business owners can request a disability insurance quote online.

It sounds simple, but in a world where DBL coverage is often a forgotten benefit, this page helps keep disability insurance on the minds of busy business owners and HR directors who visit the TMC site.

The Secret to Reaching High-end Clients with Enhanced DBL Plans

To increase DBL revenue, the Total Management team has become adept at recognizing customers, usually higher end service professionals like real estate agencies, doctor’s offices, and law firms, who may be amenable to enhanced DBL coverage.

“We find that service professionals are the most likely to agree to enhanced DBL benefits, so we come back to them every year and discuss the possibility of providing a better benefits package to their employees,” says Bilello. “We will also discuss it over the course of the year. You want to have multiple touchpoints when you’re trying to enhance a policy.”

These customers who recognize the value of robust business insurance policies, Bilello says, are his ideal customers. “We want to sell to the true business professional who values insurance, values the coverage and values the services an independent insurance agency can provide,” he says.

Service: The Key Differentiator for Total Management Corporation

For more than 40 years, Total Management Corporation has focused on delivering exemplary service to business professionals, as well as individuals and not-for-profit organizations.

“It’s hard to say what differentiates one insurance agency from another,” Bilello admits. “But we have a hard-working, conscientious staff that takes ownership of their accounts and cares about the agency. We work hard for our clients, earning their business every year, and maintaining their trust and loyalty. Those are the keys to our success and our future success. If you don’t work hard every day to keep your business growing, you won’t be in business much longer. You can never get complacent.”

Shared Values, Emphasis on Education

Total Management Corporation recognizes that DBL Center shares these values of hard work and exemplary service, resulting in a 20+ year partnership between the independent insurance agency and the wholesaler. “We started out working with [founder] David Cohen and [VP of Sales] Richard Slavin, and now we have the whole team behind us,” says Bilello.

“DBL Center has been wonderful because they get out in front of their brokers, and let us know they’re supporting us,” says Bilello. “They’re always very helpful, very professional, and very educated about their products.”

The DBL Center provided support when New York State first implemented Paid Family Leave laws, permitting Total Management Corporation to better educate their customers, show their knowledge, and build trust. The DBL Center offered seminars and lunch and learn programs, sent out informational emails, and launched its Paid Family Leave Resource Center to educate brokers about the upcoming mandatory benefit.

“If it weren’t for DBL Center, we wouldn’t have known anything about Paid Family Leave,” says Bilello. “Michael [Cohen] and his staff took the ball and ran with it. PFL is confusing enough, but they made the transition so much easier for all of us.”

Net Revenue Tracker: The Next Phase of Growth

In Q2 2018, Total Management Center will be looking to The DBL Center for additional resources in the form of an app that enables brokers to track all of their accounts from one intuitive, easy-to-access dashboard. “We’re looking forward to Net Revenue Tracker,” says Bilello. “Real-time information is always important and having data and analytics at your fingertips is invaluable for an insurance agency.”

He concludes, “DBL Center has become a trusted partner and we look forward to a continued relationship.”

Want to become our next Broker Spotlight? Contact us today.


DBL Broker Spotlight: Hometown Insurance Agency

A focus on customer education and diverse offerings set Hometown Insurance Agency of Long Island apart

 

Hometown Insurance Agency, based in Bohemia, New York, has been serving Long Island, upstate New York, and parts of the New York tri-state area since 1979. Hometown provides a full line of insurance products, with a 50/50 split of personal and commercial customers. Hometown’s business insurance lines include individual and group health, ancillary benefits, and, of course, New York State mandatory DBL insurance.

Within that commercial demographic, Hometown serves a wide range of businesses, from Main Street small businesses to municipalities, fire departments, towns and villages, local libraries, as well as not-for-profit organizations, and larger companies including manufacturers and contractors.

But one thing is consistent in the way Hometown approaches every one of its clients. “One of the areas we pride ourselves on is educating our customers,” says Hometown President and CEO Rebecca Weber, noting that DBL coverage and especially Paid Family Leave still require a lot of attention when it comes to customer education.

“I still am convinced that not everybody is talking about it like they should be,” says Weber. “And that education we provide is what sets us apart. Most agents go in and are focused on the meatier parts of the policy, so it is very easy to overlook DBL coverage.”

She adds, “At Hometown, we’ve made it part of our routine. Our agents need to go in and talk about enriched DBL—and the new PFL rider is a great place to start.”

As a female executive in a male-dominated industry, Weber sees the appeal in the personal stories behind the groundbreaking and culturally significant benefit. “We have two family members who work in our company, in two different departments. When the mother returned after eight weeks taking care of her newborn, her husband was able to take time off. We see, as a company, how important this benefit is to our employees. To be able to share that story with our business owners really brings it home to them.”

Hometown Insurance Agency has worked with DBL Center for two generations; Rebecca’s father, Dan Weber, began doing business with DBL Center President Michael Cohen’s father, David, decades ago. “Our relationship has grown along with our management and ownership,” says the younger Weber, who took over leadership of Hometown in 2007.

Even as both companies have grown, they remain focused on personalized service. “In working with DBL Center, there is a sense of dealing with people that you trust, and people that you know. You’re not treated like a number,” says Weber. “Invariably, the service is absolutely wonderful and exceeds our expectations.”

Weber notes that DBL Center caters to small to mid-size agencies, providing not just exceptional service but bleeding-edge technology to help the agency operate more efficiently.

Hometown Insurance Agency is one of a handful of DBL Center brokers who have already previewed the proprietary Net Revenue Tracker (NRT) software.

“We are very excited to begin using the software,” says Weber. “We believe it is going to help streamline our process and be more efficient. Our reports will be more reliable.”

By automating renewal notifications and tracking functions, the software will free up employees who are currently focused on manual data entry so they can complete more complex, high-touch tasks.

“It’s a win-win for our agency,” Weber says. “And we are very fortunate to have access to the software and to have The DBL Center in our corner.”

Would you like to be featured in our next DBL Broker Spotlight? Reach out today.


Insurance Agency Tax Time: How Are You Tracking Revenue?

Use this tax season to reflect on how you can improve processes in your insurance agency

It’s tax season once again and for insurance brokers, it’s also a good time to reflect on ways to improve business efficiency in your insurance agency.

For small to mid-size businesses in New York and New Jersey, including many DBL Center brokers, March means working with your tax accountant, sorting through receipts and expenses, running QuickBooks reports, and reviewing your annual revenue.

But there is a lot of data hidden inside those numbers besides just how much you owe the I.R.S. Are you tracking and leveraging your business analytics to their full capacity? The DBL Center is introducing a tool that will allow property & casualty and other licensed agents the ability to do just that.

DBL Center Offers Net Revenue Tracker Software to Insurance Brokers

QuickBooks and other accounting software provides reports to help you track income and expenses, but it is not tailored to an insurance agency. You can’t view the profitability of different types of insurance or different types of customers. You can’t track cancellation trends so you can improve customer retention. And you can’t reliably predict cash flow or opportunities for growth without a way to track renewals.

CRM software can help your insurance agency sales team track leads to generate new business. But someone in your office has to input the data and your sales team has to be invested enough in the process to use it.

Our new Net Revenue Tracker is tailored to P&C insurance brokers to help you manage all your accounts and spot opportunities for growth. It connects directly to your DBL Center back office so all the analytics you need are at your fingertips at any time, wherever you may be. The cloud-based software functions seamlessly and securely on any internet-enabled device, including a desktop PC or Mac, laptop, or Android- or iOs-based smartphone or tablet.

Grow Your Book of Business with NRT

The Net Revenue Tracker provides the information most important to help you grow your book of business, enabling you to track the profitability of specific accounts, track policy renewal dates so you can be proactive about renewals and up-sells, and view important business metrics at a glance.

You can view accounts by carrier to see where you might want to diversify to protect your business interests, and where it might benefit your customers to consolidate for better coverage and lower premiums.

And because it is based on software we’ve used here at The DBL Center for years, we know it is user-friendly to help you increase efficiency and streamline your business processes.

How Will The New Tax Laws Affect Your Insurance Agency – And Your Customers?

As you’re assessing your business processes to increase efficiencies and track your revenue more effectively, it’s also important to begin thinking about tax strategies for 2018.

This year’s tax season should be straightforward for most insurance brokers, or at least business as usual. The big changes went into effect beginning this year and will be reflected on corporate taxes filed in March 2019. Talk to your tax accountant about the new tax laws and how they may affect your business — and your customers’ businesses, for that matter.

With reduced or eliminated deductions for fringe benefits like transportation, meals and entertainment, employers and HR directors may be looking to enrich disability coverage and ancillary benefits to recruit and retain top talent. Our Net Revenue Tracker can help you spot these opportunities for increased sales with existing customers at your New York insurance agency.

Be one of the first brokers to catch a sneak preview of the software in a live webinar demonstration.

Schedule Your NRT Demo Now


3 Ways DBL Insurance Opens Doors for P&C Brokers

New York business owners need more than just DBL insurance coverage

The DBL insurance industry recently experienced a shake-up when New York State passed a law requiring mandatory Paid Family Leave coverage, to be written as a rider to NYS DBL policies. Several carriers exited the DBL insurance market because they didn’t want to write PFL riders, which left many brokers looking to replace their DBL policies.

Brokers had two choices: Lose the DBL business or leave their existing carriers to write DBL insurance policies elsewhere. DBL Center brokers who relied on DBL Center as their back-office staff were able to move those DBL policies with ease, impress their customers, and strengthen their position in the marketplace.

DBL Policies Open Doors

These brokers found that DBL insurance policies open doors to more business. This has always been true, but it’s even more relevant now, in 2018, when fewer carriers are writing DBL insurance coverage.

If you are the broker who can write these policies for New York State business owners, provide exemplary service, and build trust with your customers, they will come to you for all their insurance needs.

For P&C brokers, DBL insurance can act as your foot in the door, giving you the chance to write high-commission policies like home, auto or even umbrella policies for business owners and their employees.

Let’s look at some of the opportunities available to P&C brokers to expand their book of business with new and existing DBL insurance customers.

1. Smart business owners will consider expanding employee benefits packages with ancillary lines of coverage.

We’ve talked in-depth about enriching DBL coverage in light of the new PFL law. But business owners can also improve employee retention with ancillary benefits such as vision, dental, and life insurance.

The DBL Center can provide a discounted benefits package when you bundle these ancillary lines with an enriched DBL package, allowing you to provide your customers with even more value.

2. Business owners will rely on someone they can trust to write their personal insurance policies.

In addition to business insurance and employee benefits, business owners also need insurance for their personal assets. As an insurance broker, you know that many business owners possess one or more of the following: high-value homes, vacation homes, automobiles, recreational vehicles, or boats.

Once you’ve established trust as their broker of choice for mandatory DBL insurance or enriched DBL coverage, it’s easy to ask your business customers if they’d like a quote on an umbrella policy to cover their home/auto and other possessions requiring insurance. They might also consider purchasing life insurance through your brokerage.

Most consumers understand that when they do business through one company, they can get the best deals and preferred service as a loyal customer. It’s your job, as their broker, to remind them about your other insurance lines and the savings you can offer them. A new sale and a large commission check could be just that easy.

3. Business owners may refer their employees to you for their personal insurance coverage.

Not only do business owners have cars, homes, and boats to insure, so do many of their employees. What if you could earn referrals from your biggest accounts, just by providing excellent service and low rates to the owner of the company? You can increase your commission checks by writing homeowners’ insurance, auto insurance, umbrella policies, renters’ insurance, or whole- or term-life insurance policies.

More Than Just DBL Insurance

In New York, DBL Center specializes in DBL, PFL and ancillary benefits. We couldn’t tell you how to sell your P&C lines or where to go for the best rates.

But we can remind you that almost every business owner needs DBL coverage. And with our back-office staff providing white-glove service, as well as our new Net Revenue Tracker app giving you fast, convenient access to all your accounts, we make it easy for you to sell DBL and maintain your DBL accounts.

By doing so, the DBL Center opens doors for you to expand your book of business with the lines that you know best such as health, life, home and auto insurance and umbrella policies.

Need more information about DBL and PFL? Need tips on marketing DBL insurance coverage? We are here to help. Give us a call at (631) 293.5100 or get a quick quote now.


DBL Broker Spotlight: Coastal Insurance of Rocky Point, NY

DBL Center helps Coastal Insurance navigate the rocky waters of New York Paid Family Leave

The story begins 14 years ago, as many Long Island stories do, in a diner. Through a referral from another local business owner, David Clausen of Coastal Insurance, an independent insurance agency in NY, met with Michael Cohen of DBL Center. Founded in 2001, Coastal was just three years old at the time, and Clausen was looking for a better way to wrCoastal Insurance logoite DBL coverage for his New York business customers.

Fourteen years later, Clausen still visits that same diner on Long Island’s North Shore, and still writes his DBL and enriched DBL policies through The DBL Center. “Whenever we need something, Michael is there,” says Clausen. “It’s a product that works at a great price. The process is efficient for our staff and the service is great. What more could you ask for?”

Paid Family Leave Opens Doors for Coastal Insurance

New York State’s Paid Family Leave Act, introduced in 2017, gave The DBL Center an opportunity to over-deliver and exceed Clausen’s high expectations for exemplary service. When one major carrier exited the DBL market to avoid writing PFL riders, Clausen filled that void, strengthening his business relationship with the carrier and opening doors for Coastal Insurance.

“When PFL became mandatory, some carriers had a lot of other business lines they didn’t want to lose, but they no longer wanted to write DBL,” explains Clausen. “They felt that if they canceled DBL they’d lose the other lines of business.”

Clausen took on one carrier’s DBL lines, writing the policies through The DBL Center to provide a friendlier and more robust alternative to the New York State Insurance Fund. He promised the carrier he would not market other lines of business to the carrier’s existing customers.

Through this mutually profitable relationship, the other carrier began sending referrals to Clausen’s office for high-risk homeowners insurance and other business and personal lines. Coastal Insurance also gained the opportunity to write the DBL policies for the insurance carrier’s 30+ offices across the New York Tri-State area. “It was great to reconnect with the agents, and it opened doors to additional streams of revenue for my agency,” says Clausen. “It was a win-win all the way around.”

The DBL Center Makes Business Insurance Easy for Coastal Insurance

Coastal Insurance serves individuals and businesses across the New York Tri-state area, including New York, New Jersey, Pennsylvania, and Connecticut, and even as far south as Florida. With a focus on high net worth individuals on Long Island’s North Shore, 70 percent of Coastal’s business is made up of personal insurance, including home/auto umbrella policies. The other 30 percent of Coastal’s customers are small businesses, from $1 billion retailers to pizzerias, doctor and dentist offices and other small businesses. Clausen describes the bulk of this clientele as “the Main Street USA business owner.” And this is where Clausen’s relationship with DBL Center plays an important role.

With its online “quick quote” interface to bind DBL policies under 50 lives in minutes, The DBL Center excels in serving small businesses under 50 lives. “It couldn’t be easier to go online and quote and bind a policy,” says Clausen. “Some other insurance products are a bit more labor intensive.”

He adds, “DBL Center makes it easy to get the product at the right price, quickly and efficiently. I’ve been with The DBL Center for nearly 15 years. Michael and his team make great partners for the independent agent on Long Island and we value that partnership.”


PFL Claim Forms and More - DBL Center Launches Paid Family Leave Resource Center

 

New Paid Family Leave Resource Center presents PFL claim forms and more

 

We are well into 2018 and, as a New York insurance broker, you’ve got the basics of Paid Family Leave down.

It’s the new comprehensive, mandatory insurance that provides the financial support needed for new parents, military spouses, and those caring for aging or ill loved ones. It’s added as rider to your customer’s existing DBL policies in New York. That part should have already been done.

But now the fun for brokers begins, because your customers still have questions.

  • How do I make a PFL claim?
  • Where can I find PFL claim forms?
  • Should I file for DBL or PFL?
  • Where does the Family Medical Leave Act fit in?

This is new territory for CEOs, HR directors, and insurance brokers, too.

But the DBL Center, with our commitment to white glove service, has the answers and PFL claim forms our brokers and their customers need.

We recently launched a new Paid Family Leave resource center. It’s a single-scroll page within our InsuranceWholesaler.net website that provides a host of information about Paid Family Leave in New York, including PFL claim forms, handy PDFs, and more.

The PFL Claim Forms and Documents You Need

We’ve heard from our brokers that many of their customers are looking for PFL claim forms. It’s important to note that The DBL Center does not process insurance claims. We are an insurance wholesaler dedicated to providing the best service to our brokers.

Because our job is to serve our brokers, we’ve stocked our Paid Family Leave Resource Center with handy links and PDFs, including the IRS form that describe the tax ramifications of PFL, and a document showing the current PFL rates.

We’ve also provided links to PFL claim forms. There are multiple PFL Claim forms. Which one you use depends on whether the paid leave is for bonding with an infant or adopted child, caring for a sick or aging relative, or caring for a family while a military spouse is deployed. We’ve provided links to all of them.

Finally, we’ve uploaded PFL claim forms branded for each of the three major carriers and have them housed in Dropbox for easy download. Get Shelterpoint, AmTrust, and Standard Security PFL claim forms here.

How Much Will PFL Cost Your Employees?

The DBL Center is proud to be the first insurance wholesaler to provide an interactive PFL calculator right on our website. HR directors, accountants, and CEOs can know the costs of PFL coverage before they call their broker.

Using our PFL calculator, employers will know how much their premiums will be so there are no surprises. After using our calculator, they will have gathered all the necessary information they need to provide so you can write the policy quickly and easily.

Partnering with Carriers to Give Our Brokers the Information They Need

Change can be scary. We started talking about changes in our industry back in February 2017. Now it’s here.

In addition to publishing our PFL Resource Center, we are also partnering with top carriers like Standard Security, Shelterpoint, AmTrust, Hartford, and Guardian to present webinars explaining the specifics of PFL coverage and to better help their brokers answer specific customer questions.

Our marketing team is hard at work sharing our knowledge on LinkedIn and on our blog, and we are even publishing consumer-facing articles on top insurance carriers’ websites to provide actionable insights on transitioning to a world with Paid Family Leave while keeping workflow consistent and maintaining employee morale.

In short, we are deploying all our resources to make it easier for our brokers to continue providing stellar service to their customers, answers to their questions, and the resources and PFL claim forms they need to make a smooth transition.


Creating An Employee Wellness Culture In Your Organization

Focusing on employee wellness can reduce disability insurance claims

State-mandated DBL (New York) and TDB (New Jersey) insurance provide employees with income if they are sick or disabled for an extended period of time. Overall, this insurance coverage can increase employee job satisfaction and overall company morale.

But, even with insurance coverage sick employees still take a toll on the business. You can fight these negative effects by fostering an employee wellness culture within your organization.

Reduce Productivity Losses, Improve Profitability through Employee Wellness

Productivity losses linked to employees who miss work cost employers $225.8 billion, or $1,685 per employee, each year, according to CDC statistics. Of that lost money, more than half ($153 billion) is a result of sick time used by full-time workers who are overweight or obese or have chronic health issues.

Reducing excess weight, high blood pressure, glucose, and cholesterol levels by just 1 percent are employee wellness measures that can save up to $103 annually in medical costs per person.

One way to encourage healthier lifestyles for your workers is by building an employee wellness culture within your organization, modeled by executives and carried down to every employee.

There are many ways to do so—and these small changes don’t have to cost a fortune. And certainly less than the $1,685 spent per employee when people get sick).

1. Make healthy snacks available in the break room.

We all cringe that first week back to work after the New Year. Many of us might be trying to eat healthy or even starting new diets. But others decide to bring those leftover cookies, pies, chocolates, and fruitcake to the office, where “someone will eat them.”

As a leader in your organization, you don’t have to be that “someone.” You can even provide an alternative for everyone and encourage employee wellness through healthy foods.

Stock a mini-fridge with fresh fruits and vegetables, provide herbal teas for those who need a mid-afternoon pick-me-up, and even consider bringing in a healthy catered lunch once a week.

Or send an email to organize a mid-day potluck on a Friday, where everyone brings in their favorite healthy meal and shares the recipe.

2. “Challenge” your employees.

“Challenges” are the new fitness craze, and they work to get people moving by motivating them through the thrill of competition. Oh, and cash prizes.

Here’s how it works: Collect a small amount of money from everyone who wants to participate. Set rules, such as being active for 30 minutes each day. Employees show proof of their activity through a Fitbit, Apple Watch, or even a free downloadable app like MyFitnessPal. At the end of the challenge (typically 30 days) everyone who completed the challenge as per the rules is entered into a random drawing to win the money.

You can also divide the office into teams. The team that shows the most total minutes of physical activity over 30 days wins the challenge.

3. Plan an active office outing.

Color runs. Obstacle races. Walkathons. 5K events. There’s an activity for employees at nearly any ability level. And while the weather may not be conducive to running for anyone but the diehards right now, spring is on the way.

It’s time to catch the early-bird registration pricing for a team-building physical challenge. You can even get healthy while helping others, and engage in a race or event that donates proceeds to charity.

If you’re looking for a winter activity, consider indoor rock-climbing, laser tag, or even bowling.

4. Provide health-related perks

From free or discounted gym memberships to in-office massages, two-thirds of all U.S. workplaces today offer wellness-related benefits. But it’s not enough to provide the benefits.
You must let employees know they are available and make it easy for them to take advantage.

When you get half the office talking about last night’s boot camp, and the other half want to know where to sign up, you know you’ve created an employee wellness culture within your organization.

Mandatory DBL and TDB coverage is there when you need it. But taking small steps toward a healthier workplace can make a big difference in your organization’s overall productivity.

The DBL Center wishes all our brokers, clients, and readers a happy and healthy 2018.

 

 


The DBL Center Family Celebrates the Holidays

DBL Center party promotes camaraderie and idea exchange to wind down the year.

As it enters its 42nd year, the DBL Center is and has always been, a family-owned business. The company recently celebrated the holidays with a party at the historic Paramount concert venue, bar and lounge in Huntington Village, Long Island.

Taking over a private VIP room below the theater, the DBL Center hosted a Speakeasy Holiday Party.

For those who’ve never visited, the Founder’s Room at the Paramount features décor of the 1920s, along with music memorabilia for those who wax nostalgic about the earlier days of rock and roll. Absolutely perfect for The DBL Center employees, clients, friends, and peers who were invited to the party. It’s a cliché, but it’s also accurate to say “a good time was had by all.”

In the tradition of The DBL Center, the venue, the food, and of course, the people created an incredible atmosphere of first-class fun.

Concierge Service, High-Tech Capabilities

The DBL Center was founded by David Cohen to offer insurance brokers the type of highly differentiated, personalized service provided by “boutique” companies in other industries.

Those who knew David knew he loved to travel. He loved staying in luxury boutique hotels instead of the bigger chains. He enjoyed not just the personalized service, but the original and unique touches these hotels provided.

What White Glove Service Means To Us

The concept of “concierge service” provided at boutique hotels was the inspiration for our website cover photo. And that philosophy of providing white glove service translates into everything we do.

From giving our brokers the latest resources to help them understand new legislation such as Paid Family Leave, to our app that puts control of our broker’s accounts right at their fingertips, on the road or in the office, everything we do is designed to provide a higher level of service to our brokers and their clients.

No doubt, it takes a lot of work to maintain that level of service and stay ahead of the pack.

But we also have a lot of fun along the way, with our holiday party as just one example!

Nurturing a Family Atmosphere

The family atmosphere that we nurture within the organization welcomes an open exchange of ideas to help The DBL Center continue to improve. Whether in the office or after-hours at a gathering like our holiday party–we listen to our employees and our customers.

We are continually brainstorming new ways to service our agents in areas that matter to them. Our technology, our back-office staff, and the resources we offer can help agents expand their book of business and increase their profits in less time.

Paying Tribute, Saying Thank You

President and CEO Michael Cohen, of course, didn’t stand still during the party. He traveled the room sharing stories, always with a crowd around him, eagerly awaiting the punchline.

Mid-way through the night, Michael took the time to gather everyone near the bar and shared his gratitude and appreciation for The DBL Center family — employees, brokers, clients, contractors, and friends.

Join Us in 2018

No doubt, 2018 has been a year of changes and adaption – for The DBL Center family and for the insurance industry as a whole.

Armed with determination, knowledge, and a team that is stronger than ever, The DBL Center moves forward into 2018 with unprecedented optimism, new ideas to implement, and more opportunities than ever before for our brokers to expand their book of business and make more money with us.

Happy Holidays, from our family to yours. 

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