Cloud-based Broker Dashboard and other tools help keep The DBL Center in touch with its brokers and help brokers serve their clients
Things are changing rapidly across the U.S. with new legislation related to family leave for coronavirus. DBL Center, the family-owned and operated wholesale insurance general agency specializing in statutory short-term disability benefits, strives to be a COVID-19 insurance resource center in New York and across the northeast U.S., providing customers with personalized service and cutting-edge technology.
Even before the coronavirus hit the U.S., The DBL Center had been on top of remote technology that makes it easier for brokers to write new business and manage their accounts from any internet-enabled device.
For brokers looking to provide the lowest premiums and best service to their business customers while increasing profitability, The DBL Center provides the technology and resources needed to write state-mandated disability coverage in New York, New Jersey, and beyond. But there are some things brokers may not know about The DBL Center.
- DBL Center’s proprietary Broker Dashboard app makes it easy for brokers to manage policies remotely from any internet-enabled device.
Most insurance brokers are now working remotely as part of shelter-in-place or stay-at-home orders from the governors in their states.
As a cloud-based app, DBL Center’s Broker Dashboard makes it easy for insurance brokers to log in from any computer or mobile device with an Internet connection. When brokers bind new policies in real time through the DBL Center website, those accounts link automatically to their personalized Broker Dashboard.
“The Broker Dashboard has become an essential tool during the pandemic, enabling brokers to continue to bind policies and manage accounts while they practice social distancing and work from home,” says DBL Center President Michael Cohen.
- DBL Center brokers receive customized Broker Dashboard reports of renewals, cancellations, and reinstated policies every two weeks, straight to their inbox.
Reports are automatically emailed on the first and 15th of every month, enabling brokers to provide their customers with proactive service.
- DBL Center’s on-site chat feature makes it easy to reach a knowledgeable DBL Center rep to answer questions or write policies at any time.
Pandemic or not, DBL Center is standing by to answer questions related to PFL and DBL claims, statutory disability policies, and more. Start a chat at any time, from any page of the DBL Center website.
4. DBL Center has expanded its offerings from NY, NJ and Hawaii into Massachusetts as a result of new Paid Family Leave policies.
DBL Center’s home state of New York set the precedent for generous Paid Family Leave policies three years ago and DBL Center was at the forefront of helping brokers transition to DBL policies with PFL riders. Now, DBL Center can help Massachusetts brokers write Family Medical Leave Act (FMLA) coverage, too.
- DBL Center is a go-to source for ever-changing COVID-19 legislation as it relates to paid leave and disability benefits.
DBL Center recently launched a COVID-19 resource center for brokers writing DBL and PFL in New York.
“We were one of the first in our industry to report on the federal Families First Act and how it will affect insurance claims. We are working virtually round-the-clock to provide updated news and information as it happens,” Cohen says.
Coming soon, DBL Center will launch a pre-screening form to help brokers and business owners determine who is eligible for PFL in New York and who should be applying for aid through the Families First Act or filing for unemployment.
- DBL Center’s video series, Rep Roundtable, spotlights top insurance carriers discussing industry trends.
Our highly regarded video series, the Rep Roundtable helps brokers and their customers get to know the people behind their insurance policies, follow emerging industry trends, and get ideas to ramp up business.
- DBL Center is a second-generation, family-owned business founded by David Cohen and now owned by his son Michael Cohen.
David Cohen started The DBL Center in 1976 based on a business model that followed the boutique hotels he loved to visit on vacations, delivering white-glove, concierge-level service to brokers in a way that was unprecedented at the time.
Michael Cohen took over as President and CEO after his father’s passing. David Cohen’s legacy lives on in the creativity, vibrancy, and innovation Michael Cohen brings to the company. DBL Center continues to deliver the same level of customer service as it always has, leveraging carrier relationships and cutting-edge technology to provide brokers with the lowest premiums available and the highest levels of service.
About The DBL Center Ltd.
Celebrating 40+ years in the insurance industry, The DBL Center services 100,000 insured corporations through 4,000 brokers across 15 states as a wholesale insurance general agency. The DBL Center specializes in Disability Benefits Law (DBL) and PFL (Paid Family Leave) coverage in New York, Temporary Disability Benefits (TDB) in New Jersey, and Temporary Disability Insurance (TDI) in Hawaii. The DBL Center also underwrites, manages and maintains Group Life/AD&D, vision, and dental packages, as well as individual life and income replacement policies, giving brokers and their customers the benefits of multi-line discounts and a single point-of-contact.
Through its dedication to personalized, concierge-level service, The DBL Center Ltd. remains true to its roots as a family- owned and operated, relationship-focused wholesale insurance agency.
InsuranceWholesaler.net is the company’s gateway to premium service, low insurance rates, and high commissions.